Sooq Al Thahab is a Sharia-compliant online marketplace where customers can browse and purchase certified gold and jewelry from trusted jewelers and refineries. We serve as a secure intermediary but do not manufacture or own the listed products.
Sooq Al Thahab is based in the Kingdom of Bahrain. Our first physical showroom is located in Yateem Center.
The platform features a variety of gold and jewelry pieces listed by verified jewelers and refineries. All items listed are backed by physical inventory stored at secure locations.
Yes, all gold and jewelry listed on the platform are certified for authenticity and purity by reputable refineries and audited authorities.
Yes, creating an account is required to place an order. This ensures transaction security, accurate tracking, and proper communication with sellers.
You can browse products through our website or mobile app, select the item you want, and proceed to checkout using our secure payment gateway.
Prices are set by the individual jewelers and reflect material value (e.g., gold, gemstones), design, and craftsmanship. Due to market volatility, prices may fluctuate until the order is confirmed.
We accept secure online payments including bank transfers, credit/debit cards, and regionally supported payment gateways. Orders are only processed after full payment is received.
Yes. All transactions are processed through encrypted and secure payment gateways that comply with international payment security standards.
Currently, installment plans are not available. However, this may change in the future as long as the offering remains Sharia-compliant.
All sales are final. However, exchanges are allowed only if:
To request an exchange, please contact our support team within 15 days of receiving the product and provide supporting documentation.
All items are securely packed and shipped via insured courier services. Delivery times may vary based on your location and the seller’s fulfillment schedule. Tracking details are provided once the order is dispatched.
Please inspect your shipment upon delivery. If the package is damaged or tampered with, notify us within 24 hours. We will assist you in filing a claim with the courier.
Yes, you can enter a different recipient name and shipping address at checkout. Please ensure all information is accurate to avoid delays.
Yes. We comply with Bahrain’s Personal Data Protection Law (PDPL) and applicable international privacy laws. Your data is only shared with essential service providers to fulfill your order.
You can reach our support team via:
Our showroom operates Saturday–Thursday, from 10 AM to 10 PM (GMT+3).
العربية